12407 Mopac Expressway North
#100-199
Austin, Texas 78758-2429
1.800.795.0493
http://www.superbspeakers.com
- Facilitator-Retreat
- Consultant - Process
- Seminar Leader
- Trainer
- Workshop Leader
- Mediation Skills
- Mediation: Basic, Transformative, Restorative
- Building Trust
- Spiritual Development and Peacemaking
- Decision Making Styles: What Works Best When?
- Mediation as 21st Century Life Skills
- Value Added Approach to Diversity
- Release the Spirit of Peace
- High Cost of Low Trust
- Dealing with Difficult Behaviors
Nancy, I thought your Basic Mediation training was Wonderful! You did a great job of balancing the instruction and the practice so that we really learned and experienced the mediation process. I have used the techniques that you taught us many times in the work setting to assist in resolving conflict. It is really a very adaptable process and model that can be used in a variety of settings. You also have a great sense of humor which really added to the class.
HR Department, Celanese
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Dr. Ferrell, the presentations you give on dispute resolution to Christian Women's Job Corp participants are among the most helpful topics covered during our sessions.
We appreciate your kindness and support of this ministry and our endeavor to help women in need to work towards self-sufficiency. Thank you so much.
(CWJC Dallas Staff: Flo Campbell, Rochelle Ross and Paulette Harrison)
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Dr. Ferrell's Clients and Experience Include:
U. S. Department of Justice, Community Relations Service, Mediator for 12 years dealing with Civil Rights cases.
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Mediator for the United States Postal Service, REDRSS Program since 1999
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One by One USA
Peak Leadership
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About Dr. Nancy Ferrell -
Degrees: PhD in Adult and Continuing Education, MA in Adult and Continuing Education, MRE in Religious Education, BA in Business Management
Other Certificates/Credentials: Texas Mediator Credentialing Association-Credentialed Distinguished Mediator; Texas Association of Mediators-Member; Association for Conflict Resolution National and Local Member; FranklinCovey Certified Presenter, Texas Mediation Trainers Roundtable-Board Member;
Transformative Mediation Practitioner and Trainer; Faith Based Mediation Practitioner and Trainer; North Central Texas Regional Certification Agency, Disadvantaged Business Enterprise, Certificate Number WFDB38102N0809.
Resent Presentations and Trainings Offered: Presenter at the State Bar of Texas ADR Conference on Transformative Mediation, October 2007; Presenter Texas Association of Mediators on Forgiveness and Healing, February 2008;
Presenter Association for Conflict Resolution on Forgiveness and Healing, September 2008; Basic Mediation Training (40 Hours), March 2008 and October 2008; Advanced Mediation Skills (8 Hours), October 2008; Restorative Justice, April 2008; Resolving Conflict at Work, April 2008; Release the Spirit of Peace, February 2008; For Kids Sake (4 Hour Parenting Class), monthly;
Training and consultations provided for individuals and organizations of various faith perspectives, for example: Presbyterian, Catholic, Episcopal, Baptist, Ismali, Jewish.
Consultation Topics: Mediating Employee/Supervisor Disputes and Organization/Client Disputes; Systemic Assessment of Civil Rights Compliance; Corporate Culture and Conflict Resolution; Incorporating Mediation into EAP and EEO Programs;
Internal consistency of mission and practice of an organization; Strategic planning using Problem Solving Methods and/or Appreciative Inquiry Model.
Mediation Services: Provided in civic, corporate, faith, and individual settings dealing with disputes ranging from alleged civil rights violations and compliance, employment, real estate, partnerships, family (divorce, child custody, and elder care), mission vs. practice, and neighborhood disputes. Nancy Ferrell, PhD has mediated over 1000 cases during her career.