Superb Speakers and Consultants 12407 Mopac Expressway North #100-199 Austin, Texas 78758-2429 1.800.795.0493 http://www.superbspeakers.com
Speaker Profile: Karla W. Sartin
Location of Speaker: Austin, TX
Fees: $2,500 - $5,500
Specialties:  Consultant - Process Consultant - Project Trainer Facilitator-Planning Workshop Leader Facilitator-Retreat	Topics:  Assessments Process Improvement Baldrige Awards ISO 9001 Strategic Planning Teambuilding
Speech Titles Save $ Through ISO 9001:2000 Auditing to Improve the Bottom Line Transitioning to ISO 9001:2000 – It’s About Process, Not Documentation Standards Don’t Stifle Embracing Creativity
Client Comments for Karla Sartin: StorageTek, Manager of Product Quality "Karla: a real team player who keeps the big picture. Deadlines or resistance do not detract her from the ultimate goal of doing what's right for the customer and the business. Sometimes we can't see the forest for the trees, but Karla is always good at taking things to the higher level and keeping the team focused on where we needed to go." _____________ NSAI, Inc. Business Development Executive “Karla consistently leads our clients to find better ways of doing business – saving them money. Her workshops are entertaining, interactive and insightful. We are exceedingly pleased with Karla’s results.” _____________ FNF Division 6 IT Manager - South Texas “Karla Sartin served as Senior Editor to "Perceptions of Value -- Real Estate Appraisal Theory and Application", a real estate textbook I published in 1992 during my years as an author in the education industry. Karla was always improving on the concept of the project and the book. She worked long hours and provided invaluable guidance and support with the book’s flow, editorial and content. Over the span of a year, she remained focused on every facet on the project...an acknowledgment of her desire to help others succeed...and a testament to her patience. Karla understands that genius is in the details, but her soft skills are such that she can adapt to any work environment with ease, finding the strengths of team members and converting those strengths into tangible benefits everyone can see. Karla's smart, hard working and has something fleeting in many industries today...Integrity. I recommend her for any endeavor she's wanting to partake.” ____________ American Society for Quality sponsored, “Auditing to ISO 9001:2000,” June 2003 Certified Quality Engineer (CQE) Quality Manager RSI “This was useful in taking me out of the Stone Age. Better understanding of a ‘high level’ audit. I would suggest this class to others.” ____________ Karla Sartin's Critique Comments from Recent Training Global Corporation-Subsidiary: High points: * Openness -- Start and End with Expectations * Process Highlights * Good presentation skills, personality * Explained key points in clear terms * Knowledgeable speaker * Very energetic kept my attention ___________ Quality Process Engineer/Consultant “I really enjoyed Karla Sartin's ISO class. She taught me a few things I didn't know (even though I've been in the business for 8 years) and she made the class fun! She is an informed speaker and she'll make the time spent worth it.” _____________ “Very dynamic! A lot of good dialog among participants.” Low points: “None.” _____________ “The specific in-class examples as they relate to the standard are very useful.” _____________ “I really enjoyed this class and felt Karla did a great job … no changes. High points: making the standards more understandable. I did not feel there were any low points.” ________________________ Karla W. Sartin's Bio: Karla W. Sartin, owner of KWSartin Enterprises, is a trainer, workshop facilitator and business process improvement consultant. Since 1984, Karla has worked in training, writing and improvement roles and is an interactive, logic-based consultant whose goal is to mentor individuals and groups for success. She is the training and consulting representative for the National Standard Authority of Ireland's Standard Advisory Services, United States division. She is a Certified Quality Auditor through the American Society for Quality and has applied those skills to a range of businesses, including seven years in quality assurance engineering with multiple organizations at Dell Inc. Karla has trained executives, operations managers, and auditors; consulted with a variety of businesses in relation to ISO compliance; facilitated and led process improvement teams; and mentored assessors. She is also a Six Sigma green belt. Karla is serving on the 2004 Panel of Judges for The University of Texas Center for Performance Excellence award program. She was selected for this role in 2003 as well. In addition, she has served as an examiner and feedback report writer for area and state Malcolm Baldrige-based quality awards. Karla has a unique set of skills; she combines her bachelor’s degree in journalism with her business management and training skills. She augments her facilitation skills with mediation, being trained through The University of Texas at Austin School of Law. Karla is also a freelance writer and editor.