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Janelle Barlow

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Location of Speaker: Las Vegas, NV
Fees: $6,750 - $6,750

  • Keynote
  • After Dinner
  • Seminar Leader
  • Customer Service
  • Strategic Planning
  • Complaint Handling
  • Innovation
  • Stress Management
Speech Titles

  • A Complaint Is a Gift
  • On Brand, Off Brand, Branded Customer Service
  • Unbind Your Mind: Innovation in the Workplace
  • Emotional Value as Business Capital
  • High Performance, Speed, and Stress
About This Speaker:

Janelle Barlow, Phd Author of - Motivation :

A Complaint Is a Gift, Using Customer Feedback as a Strategic Tool (Berrett-Koehler Publisher, 1996)

Emotional Value, Building Strong Relationships with Customers (Berrett-Koehler Publisher, 2000)

Smart Videoconferencing, Four New Habits for Your Virtual Meetings (Berrett-Koehler Publisher, 2002)

Stress Manager (First published in 1984; In continuous publication since 1984)

Mind Flexors, I and II (publisher William James Press, 2002)


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